Authorized Users receive a User ID and Password from Background Solutions for secured access using any work computer and the Internet.

All that is needed is an internet connection. Background Assistant is a web-based application that does not interfere with an agency’s network, making set up quick and easy.

Yes, Background Assistant is a web-based program that does not interfere with any internal RMS system.

Account management features allow a department to easily reassign an investigation to a new investigator. The agency administrator may contact Background Solutions to have the user's account deactivated.

Background Assistant helps investigators easily manage and track their investigations and aids investigators in organizing the case by easily documenting facts and relevant information. It also helps investigators with planning and managing their investigations. Background Assistant provides an agency with an easy means of archiving and retrieving information on previous investigations. Background Assistant gives investigators access to pre-formatted reports contained within the Background Assistant application. Since information entered by the applicant is transferred to the investigator worksheet, the investigator does not have to re-enter case details to generate a final report. These reports provide investigators with comprehensive documentation of their due diligence. Documentation is the key to defending against lawsuits.

Reports are generated in a pdf file and designed to print on individual agency letterhead or memo stock.

Background Assistant provides detectives with an easy to use interface to maintain case notes of interviews, returned correspondence and the results of records checks. Investigator notes are compiled into a professional investigative report that can be edited, printed and maintained on file in both electronic and hard copy.

No, each user exercises strict control over their data. Applicant data remains the property of the licensed agency. Data may be deleted, archived or also saved locally as determined by the individual user.

We accept purchase orders, checks or credit cards.

Yes, any member of the public safety community requires an extensive background investigation. Background Assistant works well for screening fire applicants.

Background Assistant is a web-based program and does not require any software or network connections. If the user can access the internet, they can benefit from Background Assistant.

Background Assistant was designed for users with minimal computer skills. Narrative boxes and easy to use fill-in fields make Background Assistant a user-friendly web application.

All reports and correspondence are in PDF format and can be saved to a personal hard drive or storage device..

Licenses are sold individually. Multiple licensed users can access the program simultaneously; however multiple users may not use the same license.

Cost is based on the size of the agency’s sworn personnel staff and the amount of users required, contact our offices for further assistance.

Yes, data is stored on servers owned by Background Solutions. It is a secure system with multiple layer security for your data, achieved through the use of individual user passwords, and a 256-bit data encryption process.