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Authorized Users receive a User ID and Password from Background Solutions for secured access using any work computer and the Internet.

Yes, a public link can be installed on your agency’s website allowing candidates to navigate form your website directly to the personal history statement.

All that is needed is an internet connection. Background Assistant is a web based application that does not interfere with an agency’s network, making set up quick and easy.

Background Assistant is designed as a stand alone tool that replaces your current personal history statement or application and provides you with powerful features that will increase your efficiency in the background process. Mapping to other applications would depend on the system and most likely would not justify the cost.

Yes, Background Assistant is a web based program that does not interfere with any internal RMS system.

Account management features allow a department to easily reassign an investigation to a new investigator. The agency administrator may contact Background Solutions to have the user's account deactivated.

Background Assistant helps investigators easily manage and track their investigations and aids investigators in organizing the case by easily documenting facts and relevant information. It also helps investigators with planning and managing their investigations.

Background Assistant provides an agency with an easy means of archiving and retrieving information on previous investigations. Background Assistant gives investigators access to pre-formatted reports contained within the Background Assistant application.

Since information entered by the applicant is transferred to the investigator worksheet, the investigator does not have to re-enter case details to generate a final report. These reports provide investigators with comprehensive documentation of their due diligence. Documentation is the key to defending against lawsuits.

Reports are generated in a pdf file and designed to print on individual agency letterhead or memo stock.

Background Assistant provides detectives with an easy to use interface to maintain case notes of interviews, returned correspondence and the results of records checks. Investigator notes are compiled into a professional investigative report that can be edited, printed and maintained on file in both electronic and hard copy.

No, each user exercises strict control over their data. Applicant data remains the property of the licensed agency. Data may be deleted, archived or also saved locally as determined by the individual user.

Few government entities buy with credit cards, however we accept a purchase order.

Yes, any member of the public safety community requires an extensive background investigation. Background Assistant works well for screening fire applicants.

Background Assistant is a web based program and does not require any software or network connections. If the user can access the internet, they can benefit from Background Assistant.

Background Assistant was designed for users with minimal computer skills. Narrative boxes and easy to use fill-in fields make Background Assistant a user friendly web application.

Background Assistant is a web based case management system built specifically for law enforcement background investigators. Background Assistant eases the administrative tasks required to capture and report applicant data, allowing the detective to concentrate on the investigation.

Yes, a public link can be installed on your agency’s website allowing candidates to navigate form your website directly to the personal history statement.

All reports and correspondence are in PDF format and can be saved to a personal hard drive or storage device.

All that is needed is an internet connection. Background Assistant is a web based application that does not interfere with an agency’s network, making set up quick and easy.

Licenses are sold individually. Multiple licensed users can access the program simultaneously; however multiple users may not use the same license.

The individual license is based on the anticipated server usage measured by the size of the agency. For an agency with 1-6 sworn employees an individual license is $395.00. For an agency with 7-15 sworn employees the cost is $795.00. For an agency with 16-49 sworn employees the cost is $1,295.00. For an agency with 50 or more sworn employees the cost is $1,995.00.

This is a web based application so users only need an internet connection. There is no program to download locally. This enables users to immediately benefit from system upgrades, and avoid network incompatibility or firewall accessibility issues.

Yes, data is stored on servers owned by Background Solutions. It is a secure system with multiple layer security for your data, achieved through the use of individual user passwords, and a 256-bit data encryption process.